Certificate in Sales Administration
A certificate in Sales Administration provides students with knowledge, skills, and abilities that support career development in sales administration. The service industry is one of the nation’s fastest growing areas. With many professionals retiring in the next five to 10 years, the employment forecast for sales professionals is promising. This certificate prepares students for careers in professional sales, with curriculum focusing on sales techniques, data analysis, technology, consumer behavior, ethics, communication, customer service, presentations and proposals. Students can select one course based on their professional interests that encompass general sales, hospitality, or sports. They will also have opportunities to practice new techniques in class, and then transfer those acquired competencies in the workplace or job interview.
18 Credits
Choose one of the following two courses:
| BBA 430 | Big Data and Visualization | 3 |
| OR | | |
| ISM 350 | Information Technology Policy and Strategy | 3 |
Choose one of the following three courses:
| BBM 330 | Power and Negotiation | 3 |
| OR | | |
| HSP 201 | Customer Relations in the Hospitality Industry | 3 |
| | OR | |
| SPM 310 | Sales in Sports | 3 |
Sales Administration Certificate Required Courses
| BBM 100 | Customer Service Workshop | 1 |
| BBM 110 | Fundamentals of Ethical Sales Techniques | 1 |
| BBM 201 | Principles of Management | 3 |
| BBM 308 | Introduction to Sales Force Management | 3 |
| BMK 320 | Consumer Behavior | 3 |
| BBM 415 | Effective Sales Presentations and Proposals | 1 |